Terms and conditions
1. General
These conditions of sale concern all products sold on the site www.tactical-13.com by:
Tactical XIII
SIRET: 894760388
E-mail : contact@tactical-13.com
The buyer is a natural or legal person placing an order on the site.
Prices on www.tactical-13.com are indicated in euros including VAT (excluding delivery costs). Tactical XIII reserves the right to modify them at any time and the products ordered are invoiced at the prices in force at the time of the order.
These general conditions of sale may be modified at any time and without notice by Tactical XIII
2 - Commands
Orders are recorded on the site www.tactical-13.com.
The order is taken into account only accompanied by its payment by check, card or bank transfer, and to the extent of available stock and upon receipt of payment. Depending on our activity, our delivery times vary from 3 to 15 working days.
Pictures of the sites www.tactical-13.comare not contractual.
Orders can also be placed by:
- by e-mail to contact@tactical-13.com
All orders must be accompanied by a precise delivery address and a telephone number at which the customer can be reached quickly.
3 - Delivery / transport
Delivery costs are applied to all products regardless of the destination and the weight of the order, everywhere in Metropolitan France and internationally.
Our orders are sent by La Poste in Colissimo or by a transport provider. Tactical XIII cannot be held responsible for delays or losses related to the operations of these transport companies. In the event of a problem during delivery, the customer will accurately note his reservations on the delivery note and notify his reservations to Tactical. XIII within 48 hours of receipt of the package.
The customer benefits from a withdrawal period of 14 clear days from the delivery of the product. Reimbursement will be made against return of the products concerned. Goods must be returned in their original condition and packaging. The return is made at the expense, risk and peril of the buyer (by original packaging, we mean for example the box of a product and not the protective film which may surround the product on delivery).
4 - Data protection personal
In application of the Data Protection Act of January 6, 1978, Tactical XIII customers have the right to access and rectify data concerning them.
The company Tactical XIII owner of the site www.tactical-13.com remains at the disposal of its customers for any information by email to the following address: contact@tactical-13.com
5 - Liability
TacticalXIII cannot be held liable for any material, immaterial or bodily damage that may result from the use of the products sold on the site www.tactical-13.com.
The products comply with current European standards and customers must respect age precautions.
6-Warranty conditions
Tactical XIII warrants all of its products to be free from defects in materials and workmanship. The warranty is effective from the date of original purchase. The warranty covers all Tactical XIII products. It is not transferable and is valid only for the original purchaser of the product.
Any Tactical XIII product found to be defective in materials and/or workmanship will be repaired or replaced at Tactical XIII's expense. It is the sole responsibility of the user of the product to inspect and examine the product regularly to determine the need for proper maintenance or replacement.
Not covered by the warranty program: Products deemed to be altered, modified or neglected, products that have been misused, products in lack of maintenance, products subject to normal wear of bearings, tires or protective flap, products affected by a crash or sudden shock, products damaged due to misuse, products used for purposes other than intended, products purchased second-hand.
7 - Jurisdiction
These general conditions of sale are subject to French law. In the event of a dispute, jurisdiction is attributed to the Court of Instance of Clermont-Ferrand.